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Transportation and Relocation – FAQs

Which locations do you cover?

RTS is based in Colnbrook, Berkshire, near Heathrow Airport, but we work all over the UK and Europe, including international destinations using our shipping or air-freight services.

Do I need a contract?

RTS are happy to do ad-hoc jobs or contract services for distribution work.

How much notice do you need?

RTS normally has sufficient capability to cope with urgent, same day work. Its best to call to check availability.

Do you have any references?

Absolutely! RTS works with a variety clients from local wholesalers to multinational banks. We have references available on request. Read some of our testimonials to see who uses us and what our customers have said about us.

Contact us now for your free quotation

What type of vehicles do you operate?

Rossway has been in business for over 30 years and has experience in the collection and delivery of high value and fragile items for a wide range of sectors, using vehicles ranging from small vans (tail lift vans too) to 18 ton lorries, with air ride suspensions and tail lifts.

What type of equipment can you handle?

Here at Rossway we can cope with pretty much anything! This includes high value and fragile items for a wide range of sectors from delicate office technology or delicate healthcare items to a printing press or mainframe computer transport.

Do you work outside normal working hours?

Many projects demand working out of normal times and at weekends, which are catered for by arrangement.
Our office and normal working hours are Mon – Fri 07:00 to 18:00.

Do you have insurance?

We operate under FTA terms and conditions but can provide insurance cover as required for our specialist transport up to £250,000.00 goods in transit all risk. Values above this are available by quotation depending on circumstances. Rossway has comprehensive insurance cover in place for employers liability and public / products liability.

Get a free quotation from Rossway Transport today

Do you offer site surveys?

Call to arrange a free site survey where we will look at all aspects of the job to be able to provide a written quotation.

Can you provide quotations?

Certainly – we will provide a written quotation upon request (subject to survey).

Can you manage difficult tasks?

With over 30 years of trading we have encountered most situations: small lifts / narrow doors / low ceiling heights / very heavy weights / cranes / closing roads etc, we’re geared to cope, unlike conventional trucking companies. We are sure we can overcome any challenged presented!

Do you provide import / export services?

Yes, we regularly ship worldwide as a logistics company.

What quality assurance objectives do you have for deliveries?

Rossway Tranport Services has been accredited to ISO 9001:2000 and has been fully accredited with international ISO standards since 1992. It is our intention to give a 100% success rate for our customers and are currently achieving in excess of 97%. Our performance is supported by customer testimonials.

What makes you any different to the competition?

We care about our work and our customers. We also have a dress code including photo I.D., so our staff are clearly recognisable. Many of our customers are long standing as you can see in the testimonials, which means we are obviously gettting something right!

Phone us on 01753 683880 now and join them! Or feel free to ask other transportation services or logistics questions…

Contact us now for your free quotation – we’d love to see how we can help you with any of your relocation, transportation or removal needs.